Returns & Exchanges

At LOWER®, we want you to be completely satisfied with your purchase. If your new gear isn't a perfect fit, you can return or exchange any unworn items within 30 days of delivery.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

• 2.
  Package Your Items

  Place the items in their original packaging with all tags attached, ensuring the garments are in their original, unwashed condition.

• 3.
  Affix Shipping Label

  Print the prepaid shipping label provided by our portal and securely attach it to the outside of your return package.

• 4.
  Drop Off and Track

  Hand your package to the designated carrier; once we receive and inspect your items, your refund or exchange will be processed within 5-7 business days.